Job Opportunity :: VAS Engineer L1

[VAS Engineer L1]

Job Description

JOB Purpose:
• Provide a professional maintenance VAS service to one of the
operator in Indonesia.

Primary Duties & Responsibilities:
• The first technical owner of  VAS issue;
• To be responsible of the KPI and SLA of VAS;
• To be first responsible of escalation of application critical alarms
and problems;

Routine Actions
• First line support with necessary expertise to resolve issues raised
from monitoring line or customer
• Escalate the trouble ticket to Second Line when they cannot solve
it, and monitor it until solved
• Collection and administration of performance data
• Performance report administration
• Network resource utilization monitoring
• Traffic monitoring
• Routine Inspection

Preferred Experiences
• Bachelor Degree in Engineering (Electrical & Electronics) /
Telecommunications / Computer Science/ or related fields.
• Minimum 1 years or more experiences as VAS back office engineer or
related VAS positions.
• Preferable with experiences on VAS systems like PCRF, USSD/UMB,
Broadcast SMS, VoiceMail,  MCN/NM, CDM & OTA, etc.
• Good knowledge in operating systems like Windows, Linux, SUN Solaris, etc.
• Good knowledge in database like MySQL, SQL, Oracle, etc.
• Good knowledge of shell scripting.
• Good knowledge in Network, Switch, Router, Firewall, TCP/IP protocol and etc.
• Good Troubleshooting skills.
• Willing to work on shift

Note : We are looking for only Indonesian citizen candidates.

Details Required:
C Salary:
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Notice Period:
Total Exp:
Relevant Exp:
DOB:
Nationality:
Visa Status:

Please send your profile to:
SP00125006@techmahindra.com