IT Analyst CRM and IT DWH Opportunity

Our Client, Bank Mandiri is urgently looking for perfect individual to fulfill the position for their operation in Jakarta

IT Functional Analyst for Customer Relationship Management (CRM)
Roles : Functional Analyst for
Customer Relationship Management
Main Responsibilities:
·         Liaise with business unit to understand & clarifying the business needs, including
assessing their current systems, processing, flow and design business process/
diagram flow for CRM Banking.
·         End to end CRM Solutions from business need to system CRM implementation
·         Oversee the preparation of TSD, SIT Plan, Training Plan, Rollout Plan and related
end-user documents and the sign-off,
·         Assist the PM to coordinate with the functional team to ensure all tasks assigned are
completed to milestone defined,
Requirements:
·         Have Bachelor Degree from reputable University with education background from
Computer Science/Information Technology, Science & Technology, Business
Studies / Management or equivalent
·         At least 3-5 year(s) of working experience as Business Analyst/System Analyst
·         Good understanding of end to end business process in Banking or Financial
Institution, specifically  in Wealth Management and/or Consumer Lending
segment
·         Strong understanding of end to end Customer Relationship Management (CRM) solution and
related system, preferably in Banking or Financial Institution
·         Have good business process documentation skills
·         Have ability to translate user requirements into functional and technical
specifications
·         Excellent communication and interpersonal skills
·         Have a good command in English (Active)

IT System Analyst for Datawarehouse (DWH)
Roles : System Analyst for DWH
Main Responsibilites:
·         Liaise with business unit to understand & clarifying the business needs, including
assessing their current systems, processing, flow and design business process/
diagram flow for DWH.
·         Analyze and propose End to end DWH Solutions from business need to system
implementation
·         Oversee the preparation of FSD, TSD, SIT Plan, Training Plan, Rollout Plan and related
end-user documents and the sign-off,
·         Assist the PM to coordinate with the functional team and technical team to ensure all
tasks assigned are completed to milestone defined,
Requirements:
·         Have Bachelor Degree from reputable University with education background from
Computer Science/Information Technology, Science & Technology, Business
Studies / Management or equivalent
·         At least 3-5 year(s) of working experience as Business Analyst/System Analyst
·         Good understanding of end to end business process in Banking or Financial
Institution, especially in Datawarehouse concept and implementation
·         Strong understanding of end to end DWH solution and related system, preferably in
Banking or Financial Institution
·         Have experiences in project management for at least 1 years.
·         Have ability to translate user requirements into functional and technical
specifications
·         Excellent communication and interpersonal skills
·         Experiences with IT Selection Processes.
·         Have a good command in English (Active).

Please send me your resume to melissa_pattiiha@yahoo.com

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