PT. REPEX WAHANA 
RPX Holding delivers services of air transportation, customs clearance, freight 
forwarding, warehousing, domestic and international delivering goods. The 
company runs an extensive network coverage area in 126 cities/districts and 
employs more than 1600 dedicated, skilled and professional individuals. 
Supported by our fleets ranging from motorcycles, trucks, along with very own 
Boeing 737-200 air-crafts, we truly are total logistics solutions for our 
customers.
In line with our company’s objective and organizational demand, we are currently 
seeking for :
 
 
 Technical & Application support Specialist
 
 
Position Purpose:
Responsible for manning the Help Desk, perform dispatch services, trouble ticket 
problem resolution and on-line troubleshooting in order to solve user’s computer 
and telecommunication problems.
 
The Requirements are: 
·         Associate degree in computer science
·         Have at least 1 year experience in help desk support 
·         Having knowledge in IT application common service eg. Password, 
access, FAQ, manuals, etc. 
·         Hands on experience in Help desk support for PC Hardware and operating 
software 
·         Knowledgeable with NT, LAN/WAN, Connection Issue, MS. Office 
·         Experience in application development and support
·         Good command of English (both written and verbal)
·         Knowledge of customer service skills and IT technology 
·         Strong planning, organizing, problem solving and presentation skills
·         Good interpersonal and communication skills
·         Familiarity with Application features of service, systems, knowledge 
base building, policies and procedures 
 
If you consider yourself as a strong and convincing personality with total 
dedication to quality and customer satisfaction, we encourage you to apply for 
the above position. Please put the position’s code in the subject of your email 
and kindly send your comprehensive application letter and/or resume to:
 recruitme@rpxholding.com
RPX Center Building
 JL. Ciputat Raya No. 99 Pondok Pinang, Jakarta 12310
 
 
 
For more details of company profile and other available positions please visit  
www.rpxholding.com
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