Job Vacancy : HELPDESK / SERVICE DESK SUPPORT (PT. Sisindokom Lintasbuana)

PT. Sisindokom Lintasbuana is a member of Aneka Spring Telekomindo Group is one of the leading IT and Networking Solution provider in Indonesia. Having more than 22 years of experience in providing IT solutions to the business community is looking suitable qualified and experience personnel to fill the position of:

Helpdesk / Service Desk Support 

Major Duties and Responsibility:
• Remotely troubleshoot problems through email/telephone by talking over the control users terminals via LAN/WAN connections. Plan, coordinate and support business processes, systems and end-users. Handle phone-in and escalation of problems.
• End points standard software trouble shooting (Windows 7, Android OS, MS Office 2010, MS Project, MS Visio, Lotus Notes mail and applications, SAP GUI and other company standard applications listed in standard application list).

Requirements:

• Bachelor Degree, with a Technical major, such as Information Technology.
• Min. 2 years of experience in the same field
• Have certification is advantage
• Familiar in  IT hardware, software, computer, Network / LAN , Cisco, Troubleshooting and Wireless
• Capable in handling operation system desktop, Microsoft Office, Windows
• Able to work as a team player
• Good in communication & interpersonal skill
• Fluent in English
• Able to join immediately


You are invited to send your application with a comprehensive resume, details key responsibilities and achievements as well as details of present and expected salary, contact telephone number together with digital photograph to: hrd@sisindokom.com

All applications will be treated with strict confidential. Please note only short listed candidates will be notified accordingly