JobVacancy: Technical Support Staff

PLASMEDIA (http://www.plasmedia.com)

We are a leading IT company
established in 1998. We need the most brilliant IT people in Indonesia to
create solutions for our outstanding customers. Will you dare to accept our
challenge? Are you the one for us? Show us how talented you are!

TECHNICAL SUPPORT STAFF - 1 position (salary
starting from 4 million, depending on skills and experience. Contract based)

Minimum
experience: 4 years, Bachelor Degree (S1) from reputable University from any
related major (mandatory)

Excellent
English communication skill (written and spoken)

Requirements:

· Have a good analytical skill to solve problems

· Good communication skill to communicate problems between user and PMU

· Wide range of knowledge about software, hardware, networks, etc

· Able to track and manage issues

· Provide users with assistance on computer hardware. software or applications.

· Help the user solve specific problems.

· Understanding the problems and conducting diagnosis.

· Escalating problems through Technical Support levels as needed.

· Issue tracking and recording in Technical Support log.

· Communicate issues and produce reports to PMU



If you meet above
requirements, send your application letter and résumé to recruitment.java@gmail.com with
position code: TS on the subject line. Only short-listed
candidates will be notified.